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Instant Notification Center

Service that handles notifications in real time

Instant Notification Center Definition

The "Instant Notification Center" (INC) is a service that manages real-time notifications, similar to PayPal's IPN (Instant Payment Notification).
The service provides instant updates on events such as sending surveys, promotional campaigns, and more—whether sent directly or integrated with the API service.

The INC is a system designed to send real-time notifications to users or integrated systems about specific events, such as completed transactions, status changes, or data updates, and it integrates with Genio SMS's API service.

This service is suitable for multiple use cases and allows applications to receive timely information, improving responsiveness and interaction with users.

Come attiva INC su Genio Sms

These settings can be configured from the user control panel after associating at least one phone number for SMS management.

1

Enter your endpoint URL, which will receive the results of SMS sends, such as advertising campaigns, surveys, or other activities.

2

Enable or disable the INC service

3

Enable/Disable Sms Out Api Sent to receive (or not) INC notifications for sent messages

4

Enable/Disable Sms Out Api Delivery to receive (or not) INC notifications for delivered messages.

Once these values are set, you will receive the results of the sending and delivery operations 

               
                SENT	smsout_api	200	status=RESULT_OK&status_code=-1&id_smsout=6&request_code=54618541&pin=025719&custom=&ipn_type=SENT&to=320555555&from=00391231234&msg=Your SMS message%F0%9F%A7%98  2025-01-30 22:00:01
                
                
                DELIVERY	smsout_api	200	status=RESULT_OK&status_code=-1&id_smsout=6&request_code=54618541&pin=025719&custom=&ipn_type=DELIVERY&to=320555555&from=00391231234&msg=Your SMS message%F0%9F%A7%98	2025-01-30 22:00:04

Use Case: E-commerce and Order Management

Imagine running an online store that uses an external payment system. When a customer makes a purchase, the payment is processed by the payment service provider. By using the Instant Notification Center, the payment system sends an immediate notification to the e-commerce platform to inform it that the transaction has been successfully completed.

  • 1. **Process**:
    • The customer makes a purchase on the website.
    • he payment is processed, and upon completion, the payment provider sends a notification to the Instant Notification Center.
    • The Instant Notification Center receives the notification and forwards it to the e-commerce order management system.

  • 2. **Outcome**:
    • The order management system automatically updates the order status to "Completed" and sends a confirmation SMS to the customer
    • The warehouse receives an alert to prepare the order for shipment.
    • The customer service team gains immediate access to updated order information, improving service efficiency.

This example highlights how a real-time notification system can enhance operational management and the customer experience in an e-commerce context.

Other Use Case Examples

1. Social Media Platforms

INC can be used to send real-time notifications to users about events such as new messages, tags in posts or comments, friend requests, and reactions.

1. Trading and Finance

For online trading platforms, INC can notify users in real time about critical events such as changes in stock prices, order executions, or margin alerts.

3.Monitoring and Alert Systems (IoT and Security)

INC can be integrated with IoT devices or monitoring systems to send real-time alert notifications about anomalies or critical events, such as temperature threshold breaches, intrusions, or device malfunctions.

Creativity and Imagination

These scenarios represent just a few examples, but the possibilities are vast. You can create advertising campaigns to promote products and services, send SMS for appointments and reminders, or simplify internal communication management to inform employees about events or tasks to complete. Additionally, automating SMS through scheduled sends allows you to communicate events such as subscription payment confirmations or remind customers about upcoming car maintenance. The applications span both professional and personal contexts.

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